Concessions Management

Enhancing airport concession operations.

Computer screen with MORIS portal

Concession Portals

The MORIS Concessions Portal and the MORIS Concessions Management Portal provide airports with a unique concessions management experience never before seen in the airport industry.

Concession Management Portal

The Concessions Management Portal is a centralized hub that connects the airport to concessionaire POS systems. This connectivity provides instant access to not only realtime sales data, but inventory and other operational data as well.

Concessions Portal

The Concessions Portal is a unique application that is made available for each airport concessionaire. It not only allows concessionaires to manage their own MORIS operations, but also integrates those activities with the Concessions Management Portal.

Onboarding New Concessions

Now you can manage the entire concession onboarding
process right from your Concessions Management Portal.

Retailer on computer

Create Initial Portal

Create temporary Concessionaire Portals that can be used to manage initial Concessionaire profiles.

Manage Contracts

Upload, track, and monitor Concessionaire contracts and additional documentation via the Concessions Management Portal.

Enable Portal Integration

Upon approval of the Concessionaire's contract, the initial portal can be fully enabled to integrate with the Concessions Management Portal.

Concession Reporting

Concessions Reporting

MORIS Airport Solutions give airports the ability to customize their concessions reporting capabilities.

Enjoy the following capabilities:

  • Create custom and ad hoc reports
  • Convert manual report forms into digital submissions
  • Allow Concessionaires to generate reports
  • View custom dashboards
  • Choose from an array of standard reports

Store Hours Control

Use log to maintain control of the store opening/closing times and verify daily operational hours.

User Complaints

Keep track of complaints from various sources such as the Airport Webite, Social Media, Passenger Feedback System, etc.

Financial Reporting

Create custom and ad hoc reports in various formats displaying concession POS financial information.

Concession Revenues

Give Concessionaires the ability create and submit their revenue reports within their Concessions Portal.

ACDBE Program & Reporting

Have the ability to create, organize, and submit all reporting requirements related with ACDBE programs.

Noncompliance Points System

Track and show Non-Compliance points and accumulated damages including penalties, cure periods, etc.

Audit Trails and Tracks

Give relevant stakeholders the ability to monitor activities and provide avenues for further forensic capabilities.

Premium Value Concessions Program

Track and show the ranking and points per concessionaire created after PVC Evaluation.

Passenger Gross Receipts

Generate reports showing the gross receipts per square foot and passenger for each Concessionaire.

Airport and Concessions Marketing

MORIS Airport Solutions provides airports with marketing capabilities never before seen in the industry. Now airports and concessions can communicate with passengers and with each other in real-time.

Airport Marketing Sign

Concessions Sign

Airport Marketing

Airports can create marketing programs that are specific to airport services and have those programs instantly available on passenger mobile phones.

Concessions Marketing

Concessionaires can also create marketing programs promoting their products and/or services, which are also available immediately on passenger mobile phones.

Passenger Loyalty

Airport passengers receive the biggest benefit of the MORIS system. Passengers can use their MORIS app at all particpating airports and collect loyalty points from participating concessions.

Concession Communications

The MORIS Airport Concessions Management Solution provides both a Concessions Management Portal that is operated by the Airport and individual Concession Portals that are operated by individual concessions to manage various communications.

Phone with MORIS Consumer

New Concessionaires

Communicate with potential Concessionaires concerning various contractual issues.

Messaging

Send and receive messages to and from Concessionaires via the integrated messaging system.

Notifications

Send notifications to all or selected Concessionaires, which are displayed in their portals.

Alerts

Use custom alerts throughout the portals to notify Concessionaires of noncompliance issues.